Cookie Policy
Last Updated: February 2025
At insight-nerve.com, we believe you should know exactly how we track and store information when you visit our site. This isn't just another legal document you'll skip — we've written it in plain English because transparency matters to us.
Cookies and similar tracking tools help us understand how people interact with our blockchain data analysis platform. Some are essential for basic functionality. Others help us improve your experience. And yes, you have control over most of them.
This policy explains what we track, why we track it, and how you can manage your preferences. If something here doesn't make sense, reach out to us directly.
What Are Cookies Anyway?
Cookies are small text files that get stored on your device when you visit websites. Think of them as tiny Post-it notes that websites leave on your browser to remember things about you.
They can remember your login status, your language preference, or how you've navigated through our site. Without them, every time you clicked to a new page, the site would treat you like a first-time visitor.
Some cookies live only during your browsing session and disappear when you close your browser. Others stick around longer — sometimes months or even years — to remember your preferences over time.
How We Use Tracking Technologies
On insight-nerve.com, we use several types of tracking methods. Each serves a specific purpose in how our platform operates and how we understand user behavior.
Essential Cookies
These keep the site functioning. They handle security, load balancing, and basic navigation. You can't really turn these off without breaking the site experience.
Functional Cookies
These remember your choices — like display preferences for blockchain data visualizations or dashboard layouts you've customized.
Analytics Cookies
We track how visitors move through our site, which features get used most, and where people encounter problems. This helps us build better tools.
Performance Cookies
These monitor how fast pages load and whether certain features are working properly for different users and devices.
Specific Tracking We Implement
- Session management for logged-in users accessing blockchain monitoring dashboards
- API request tracking to prevent abuse and maintain service quality
- Error logging to identify and fix technical issues quickly
- Feature usage metrics to understand which analysis tools matter most to our users
- Geographic data to optimize server response times across Taiwan and neighboring regions
How Long We Keep Your Data
Different cookies have different lifespans based on their purpose:
- Session cookies expire when you close your browser
- Preference cookies typically last 12 months
- Analytics data gets anonymized after 90 days
- Security logs are retained for 6 months for audit purposes
We don't keep tracking data longer than necessary. Once it's served its purpose, it gets deleted or anonymized.
Your Control Options
You're not stuck with our default tracking settings. Modern browsers give you significant control over cookies. Here's how to manage them across different platforms:
Browser-Specific Instructions
Chrome
Settings → Privacy and security → Cookies and other site data. You can block third-party cookies or clear existing ones.
Firefox
Options → Privacy & Security → Cookies and Site Data. Firefox offers enhanced tracking protection by default.
Safari
Preferences → Privacy → Manage Website Data. Safari blocks most third-party cookies automatically.
Edge
Settings → Cookies and site permissions. Edge inherited Chrome's cookie controls with some Microsoft-specific additions.
Keep in mind that blocking all cookies might affect how our platform works. Essential features like secure login or dashboard customization rely on cookies to function properly.
Third-Party Services
We use a limited number of third-party services that may set their own cookies. These include:
- Infrastructure monitoring tools that help us maintain uptime and performance
- Security services that protect against malicious traffic and DDoS attacks
- Analytics platforms that provide aggregate usage statistics
Each of these services has its own privacy policy. We vet them carefully, but they operate independently of insight-nerve.com. We don't share personally identifiable information with these services unless absolutely necessary for technical operations.
Changes to This Policy
Technology changes. Regulations change. And sometimes our tracking needs change as we add new features to our blockchain analysis platform.
When we update this policy, we'll change the date at the top and notify active users through our platform dashboard. Significant changes — like adding new types of tracking or working with new third-party services — will get more prominent announcements.
We recommend checking back here a couple times a year, especially if you're concerned about privacy. We don't make changes without good reasons, and we're always happy to explain why something shifted.
Questions About Our Tracking?
We're based in Kaohsiung and our team is available to discuss any concerns about how we handle your data.
Email us at contact@insight-nerve.com or call +886 4 2222 5345
No. 517, Mingcheng 2nd Rd, Zuoying District, Kaohsiung City, Taiwan 813